Operations Director

4 days ago


Atlanta, Georgia, United States Chicken Salad Chick Full time
Job Summary
As an Operations Director at Chicken Salad Chick, you will oversee the day-to-day operations of our Retail Stores, Customer Service Center, and Merchandising Department. This role requires a strategic thinker who can enhance organizational effectiveness through continuous improvement strategies.

About You
We are seeking an experienced leader who can ensure consistency in operational success across locations. You will be responsible for maintaining compliance with regulatory requirements, providing support and guidance to Front of House associates, and creating comprehensive training and development plans. Additionally, you will identify and cultivate talent throughout the organization, foster an environment that values creativity, fun, openness, and collaboration, conduct regular store visits, and serve as a strategist for customer-facing activities.

What We're Looking For
The ideal candidate will have excellent time management, communication style, and composure skills. Experience managing standards and expectations across multiple locations is essential. A strong passion for customer service, business acumen, and decision-making prowess is also required. If you have an extensive background in Retail and Customer Service, including training and multi-location development, we want to hear from you.

Compensation Package
The salary for this position is estimated to be around $85,000-$110,000 per year, depending on location and experience. This is a competitive offer that reflects the company's commitment to attracting top talent.

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