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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Garlyn Shelton Auto Group. As a key member of our call center team, you will be responsible for providing exceptional telephone support to our customers, connecting them to the right person or department, and ensuring their needs are met.
Key Responsibilities- Answer inbound calls for 6 dealership locations and provide telephone support
- Schedule or modify service appointments and enter sales-related calls
- Work closely with service advisors to provide accurate information to customers
- Meet specified weekly targets and goals
- Contribute to the overall success of the dealership by working collaboratively with all teams and departments
- Competitive compensation and benefits package
- Opportunities for career growth and development
- Supportive and stable management team
- Extensive training including online, classroom, and CRM training
We are looking for a motivated and customer-centric individual who is comfortable learning and using scripts. If you have excellent interpersonal skills and a positive attitude, we encourage you to apply for this exciting opportunity.
