Frontline Support Professional

2 weeks ago


Katy, Texas, United States 1st Franklin Financial Full time

Job Summary:

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We are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative in Katy, TX. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, resolving issues promptly, and building strong relationships with our clients.

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Responsibilities:

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- Provide exceptional customer service through multiple channels (phone, email, chat)

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- Resolve customer complaints and issues in a timely and professional manner

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- Collaborate with internal teams to ensure seamless customer service

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Requirements:

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- 2+ years of experience in customer service or a related field

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- Excellent communication and problem-solving skills

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- Ability to work effectively in a team environment

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Compensation:

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The estimated annual salary for this position is $50,000 - $60,000 based on industry standards and location. Our competitive compensation package reflects our commitment to rewarding our employees' hard work and dedication.



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