Customer Service Representative

4 days ago


Yuba City, California, United States U-Haul Full time

Compensation Range: $16.00 to $25.00 Hourly

Location: U-Haul

Are you a motivated and friendly individual with a passion for delivering exceptional customer service? Do you enjoy working in a fast-paced environment and being part of a supportive team? We are seeking a Customer Service Representative to join our U-Haul team

As a Customer Service Representative, you will be the face of our company, providing top-notch service to our customers and ensuring their journey is smooth and hassle-free. Your responsibilities will include:

  • Assisting customers with U-Haul products and services
  • Managing rentals and inventory using U-Scan technology
  • Inspecting and maintaining equipment on the lot
  • Answering questions and educating customers about our products and services
  • Preparing rental invoices and accepting equipment returned from rental
  • Installing hitches and trailer wiring
  • Filling propane and driving a forklift (certification offered through U-Haul)
  • Other duties as assigned

Our ideal candidate is a team player with excellent communication skills, a positive attitude, and a strong work ethic. If you are a people person who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity

Benefits:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Our motto is "Hire Fast, Pay Fast". You can start today and get paid today. We also offer a $100 hiring bonus, and a $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.



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