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Bike Technician Specialist

2 months ago


Austin, Texas, United States Sun & Ski Sports Full time
Job Overview

Sun & Ski Sports is a leading specialty outdoor retailer seeking a highly skilled Bike Technician Specialist to join our team. As a cycling enthusiast, you will be responsible for delivering exceptional customer service and ensuring the accurate assembly and adjustment of bicycles.

Key Responsibilities
  • Customer Service: Provide consistent and beyond-expectations customer service to ensure a positive shopping experience.
  • Bike Assembly and Adjustment: Perform assembly and adjustment of bicycles in an accurate and timely manner, maintaining the integrity of the bike.
  • Administrative Tasks: Complete paperwork and logs correctly and completely, and report any discrepancies or issues.
  • Communication: Communicate effectively with supervisors and colleagues to ensure seamless operations.
Requirements
  • Technical Skills: Possess knowledge of bike-building standards for various models and basic computer skills.
  • Organizational Skills: Demonstrate strong organizational skills and attention to detail to maintain a clean and organized work area.
  • Availability: Be available to work a flexible schedule based on business needs, including evenings and weekends.
  • Preferred Qualifications: Previous experience in the bike industry, retail, or customer service is preferred.
Company Benefits

Sun & Ski Sports offers a competitive hourly rate, commission, and opportunities for product knowledge and training. Additionally, employees are eligible for employee purchase discounts and may participate in company-sponsored adventure trips.