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Office Support Specialist

2 months ago

Indianapolis, Indiana, United States Haverty Full time
Job Summary

Havertys is seeking a highly organized and customer-focused Office Assistant to join our retail team. As an integral part of our outstanding customer experience, you will be responsible for processing customer sales, handling cash transactions, and maintaining a secure office environment.

Key Responsibilities
  • Balances cash funds daily and completes opening/closing procedure checklists
  • Prepares and reconciles bank deposits, ensuring accuracy and timeliness
  • Processes customer sales and payments efficiently and accurately
  • Maintains a clean and organized office space, adhering to company standards
  • Answers incoming calls, distributes messages, and manages store voicemail
  • Handles customer complaints and initiates follow-up on existing service tickets
  • Reviews outstanding customer transactions, verifying scheduled deliveries and ensuring POs are present for out-of-stock products
  • Files and prepares daily paperwork, ensuring compliance with company procedures
Requirements
  • High school diploma or equivalent, with one to three years of experience in customer service or a related field
  • One to three years of cash handling experience, preferably in retail or a similar environment
  • Strong math skills, excellent communication, and customer service skills
  • Ability to multitask, work independently, and follow instructions
What We Offer

Havertys is an Equal Opportunity Employer, committed to providing a diverse and inclusive work environment. We offer competitive compensation and benefits, as well as opportunities for growth and development.