Document Scanning Operations Manager

2 weeks ago


Kansas City, Missouri, United States Arc Full time

Job Summary:

We are seeking a highly skilled Document Scanning Production Manager to oversee all activities related to document scanning, digitization, and production processes. The successful candidate will ensure the highest quality standards, efficient production schedules, and effective utilization of resources.

Key Responsibilities:

  • Interface with customers to address scheduling, problem-solving, job status, and information requests while providing exceptional customer service.
  • Plan and oversee production activities, establish priorities, and inspect supplies and products for quality control.
  • Collaborate with management to set production and quality control standards, develop budgets, and optimize cost-effectiveness.
  • Coordinate production activities with procurement, maintenance, and quality control for optimal resource utilization.
  • Analyze production and quality reports to identify and resolve non-conformities and operational issues.
  • Supervise a team of 2 to 10 employees and temporary labor, including hiring, training, and performance management.
  • Maintain records of time and production, develop operating methods to improve workflow, and support sales needs at customer sites.

Requirements:

  • Prior experience overseeing production for a document scanning operation, including scanning of large format documents.
  • Bachelor's degree or equivalent combination of education and experience.
  • Strong analytical and communication skills, both written and verbal.
  • Proficiency in software applications such as Word, Excel, Outlook, Access, and Adobe Acrobat.
  • Ability to solve practical problems and work with limited standardization.
  • Basic knowledge of algebra and geometry concepts.

Work Environment:

  • Ability to lift and move up to 35-pound document boxes.
  • Vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.

Why ARC Document Solutions:

At ARC Document Solutions, we value innovation, teamwork, and dedication. We offer competitive compensation, comprehensive benefits, and opportunities for career growth. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words "Accommodation Request" in your subject line.



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