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Front Desk Associate

2 months ago

Latham New York, United States Latham Dermatology Full time

About Latham Dermatology

We are a busy dermatology office seeking an experienced Medical Receptionist to join our team. As a Medical Receptionist, you will play a vital role in ensuring the smooth operation of our office.

Key Responsibilities:

  • Answering Calls: Respond to multiple-line phone system calls in a professional and courteous manner.
  • Patient Check-in/Check-out: Efficiently check patients in and out, ensuring accurate and timely processing of patient information.
  • Record Management: Scan and manage patient records, maintaining confidentiality and adhering to HIPAA guidelines.
  • Referral and Faxing: Fax referrals and manage record management tasks with precision.
  • Cash Handling: Accurately handle cash transactions and maintain a secure and organized cash handling system.
  • Scheduling: Schedule appointments and manage the office calendar with ease.

Requirements:

  • Ability to Multitask: Demonstrate the ability to multitask and prioritize tasks effectively.
  • Customer Service Skills: Provide exceptional customer service, ensuring a positive experience for patients and colleagues alike.
  • Team Player: Collaborate with the team to achieve office goals and objectives.
  • Computer Skills: Possess basic computer skills and experience with EMR systems.
  • EMR Experience: Have a minimum of 1+ year experience utilizing EMR systems.

Job Type: Full-time position, Monday through Friday, 7:30 am – 5:00 pm.

Experience: A minimum of 1+ year experience as a Medical Receptionist is required, with experience utilizing EMR systems a must.

Education: A High School diploma or equivalent GED is required, with an Associate degree preferred.

Pay: Starting pay is $18.00 per hour, with increases based on years of experience.