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Customer Support Specialist

2 months ago

Milton, Wisconsin, United States 24HR Home Comfort Services Full time
Position Summary

An excellent opportunity exists within a reputable heating and air-conditioning firm. We are seeking an individual who is committed to delivering outstanding service to our clientele while promoting a culture of professional growth and excellence.

Key Responsibilities
  • Manage both incoming and outgoing communications with professionalism and efficiency.
  • Establish and maintain robust client relationships through effective dialogue.
  • Effectively prioritize multiple inquiries to ensure prompt resolutions.
  • Work collaboratively with colleagues to uphold company standards.
  • Engage in various office tasks to assist in departmental operations.
Required Qualifications
  • Basic proficiency in computer operations.
  • A strong desire to provide exceptional customer support.
  • A positive attitude and a team-oriented mindset.
  • Excellent communication and problem-solving skills.
  • Ability to adapt to new procedures and processes.
  • Eligibility to work in the United States.
Compensation and Benefits
  • Comprehensive health, dental, and vision coverage.
  • Flexible working hours.
  • Opportunities for training and career development.
  • 401(k) plan with employer matching.
  • Paid holidays and vacation time.