Restaurant Operations Manager
2 months ago
About the Role:
We are seeking a highly skilled and experienced Restaurant General Manager to lead our team and drive business success. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- Restaurant Performance: Own and lead the restaurant's success metrics, including sales growth, customer satisfaction, and employee engagement.
- Guest Experience: Lead the team to deliver friendly interactions, a clean restaurant, and fresh meals that exceed customer expectations.
- Team Development: Grow and mentor your team through training, development, and onboarding of new team members.
- Communication: Lead communications of team goals, upcoming promotions, business updates, and other important information.
- Culture and Environment: Inspire a positive and collaborative work environment that fosters teamwork and employee engagement.
- Partnerships: Partner with other Restaurant General Managers and Area Leaders to drive business growth and development.
Requirements:
- Leadership: Leads by example with high standards in customer service, food quality, and cleanliness.
- Business Acumen: Has a true business partner mindset, with a focus on business results and ownership.
- Mentorship: Mentors and coaches team members effectively through training and development resources.
- Team Building: Builds a high-performing team through selecting and onboarding new hires.
- Accountability: Takes pride in everything they do and is goal-oriented with a passion for results.
- Customer Focus: Has a deep appreciation and commitment to customer service and the guest experience.
- Qualifications: Must be 18 years old with a valid driver's license and reliable personal transportation.
- Experience: 3 to 5 years of experience in management.
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