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Chief Operating Officer

2 months ago

Fresno, California, United States Marjaree Mason Center Full time
About the Marjaree Mason Center

The Marjaree Mason Center is a leading organization dedicated to providing essential services to our community. As a key member of our team, the Chief Operating Officer will play a critical role in driving our organization's success.

Job Summary

We are seeking a highly skilled and experienced Chief Operating Officer to oversee the day-to-day operations of our organization. The COO will be responsible for supervising agency-wide operations, developing and managing policies and procedures, and managing contracts and grants. This is an exciting opportunity for a strategic leader to join our team and contribute to our mission.

Key Responsibilities
  • Collaborate with the CEO to set and drive organizational vision, strategy, and operations
  • Develop actionable strategies and plans in alignment with the goals and objectives in the strategic plan
  • Monitor departmental performance and establish corrective measures as needed
  • Participate in the annual budgeting process
  • Develop and maintain a comprehensive, uniform policies and procedures manual
  • Oversee data analysis and ensure accuracy of data
  • Coordinate monthly grant and contract review meetings
  • Maintain up-to-date knowledge of all federal, state, and local business and regulatory requirements
  • Review and approve all contracts to ensure accuracy
Leadership
  • Collaborate with the CEO to set and drive organizational vision, strategy, and operations
  • Develop actionable strategies and plans in alignment with the goals and objectives in the strategic plan
  • Monitor departmental performance and establish corrective measures as needed
  • Participate in the annual budgeting process
  • Develop and maintain a comprehensive, uniform policies and procedures manual
Operations
  • Ensure agency front office staff deliver excellent service for all guests
  • Supervise the creation and maintenance of a comprehensive, uniform policies and procedures manual
  • Review and maintain records of all memorandums of understanding (MOUs)
Compliance
  • Oversee data analysis and ensure accuracy of data
  • Coordinate monthly grant and contract review meetings
  • Maintain up-to-date knowledge of all federal, state, and local business and regulatory requirements
  • Review and approve all contracts to ensure accuracy
Human Resources
  • Oversee the Director of Human Resources/department and help establish and monitor staff performance and development goals
  • Ensure that MMC develops, implements and maintains a plan to reduce work place injuries
  • Develop and maintain professional development and succession plan that increases staff attraction and retention
  • Establish, implement and regularly evaluate workplace culture strategies and engagement
Facilities
  • Oversee Facility Manager/department and ensure facilities are safe, accessible and efficient
  • Review and update agency safety and emergency plans
  • Review and update MMC's Illness and Injury Prevention Plan
  • Oversee building preservation and conservation, renovations and repairs, maintenance, grounds upkeep and security
Requirements
  • Minimum 5-years' experience, preferably in nonprofit environment
  • Strong writing skills
  • Excellent verbal, visual/presentation, and interpersonal communication skills
  • Excellent project management and collaboration skills with an ability to manage competing interests under demanding conditions
  • Experience motivating team members to reach high performance
  • Strong hands-on approach with a high level of self-motivation, integrity, and ethics
Education and Experience
  • Bachelor's degree from a four-year college or university
  • Minimum 5-years' experience, preferably in nonprofit environment
Computer Skills
  • Proficient in MS Office (Word, Excel, Outlook and PowerPoint)
  • Experience using Raisers Edge preferred
  • Experience with graphic design software such as InDesign, Adobe Creative Suite or Photoshop preferred
Language Skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups or organizations
Mathematical Skills
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Reasoning Ability
  • Ability to adapt to the environment, to solve practical problems, to deal with a variety of multiple variables in situations where only limited standardization exists and to make independent decisions within scope of responsibility
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Physical Demands
  • Ability to adjust focus
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus when reading correspondence, statistical data and using a computer
  • Lift up to 10 pounds - occasional to frequent
  • Lift up to 25 pounds - infrequent
  • Push/pull - occasional to frequent
  • Reach with hands and arms - frequent
  • Sit - excessive
  • Stand - occasional to frequent
  • Stoop, kneel, crouch or crawl - occasional to infrequent
  • Talk or hear - excessive
  • Use hands to finger, handle or feel - frequent
  • Walk - frequent
Work Environment
  • Fine Dexterity - Both - frequent
  • Typical noise level - quiet
  • Repetitive use of hands - frequent
  • Hearing - ability to hear instructions - frequent
  • Grasping: simple/light: - frequent