Funeral Home Operations Manager

4 weeks ago


Terre Haute, Indiana, United States Service Corporation International Full time
Job Summary

Our company, Service Corporation International, is seeking a highly skilled and experienced Funeral Home Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of multiple locations and multiple lines of business within the Funeral Home industry.

Key Responsibilities
  • Develop and implement annual business plans and budgets to achieve financial, production, and revenue goals.
  • Manage the day-to-day activities of multiple locations, ensuring on-time services and exceeding client family expectations.
  • Develop and maintain a strong, trusting, and reliable team by understanding team members' career aspirations and providing assignments to develop skills and close gaps.
  • Collaborate with Market Leadership and Corporate Departments on product, process, and technology needs and improvements.
  • Ensure all safety, quality control, and compliance standards are adhered to.
Requirements
  • At least nine (9) years industry experience in applicable discipline with progressively increased responsibilities.
  • At least four (4) years' experience managing people and effectively managing budgets and expense control required.
  • Requires applicable state Funeral Director Licensure.
Preferred Qualifications
  • At least twelve (12) hours college courses in Finance & Accounting strongly preferred.
  • At least twelve (12) hours college courses in Marketing or Business strongly preferred.
Work Environment

Work indoors and outdoors during all seasons and weather conditions. Care center personnel may have exposure to various chemicals and fluids. Cemetery personnel may have exposure to chemicals and equipment. Limited amount of local and/or multiple location traveling required. Professional Dress is required when in contact with families. Personal safety equipment/appropriate attire required for cemetery or crematory environment.



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