Customer Service Lead
3 days ago
Sam's Club was founded in 1983 by Sam Walton as a membership-based warehouse club offering affordable wholesale merchandise to customers. Today, we operate over 600 clubs in the US and internationally, employing around 110,000 associates. Our stores offer a wide range of products, services, and solutions to meet the needs of our members.
Job Summary
We are seeking a highly motivated Retail Team Manager to join our team in Macon, GA. The successful candidate will be responsible for leading a team of associates, providing excellent customer service, and maintaining a clean and organized store environment.
Key Responsibilities
- Supervise and train associates to ensure excellent customer service
- Maintain a clean and organized store environment
- Manage inventory, handle claims and returns, and oversee cash handling procedures
Requirements
- 6 months retail experience, including operating front-end equipment
- 6 months customer service experience
- Ability to lead a team and make decisions independently
Compensation
The estimated salary for this position is $25.25 per hour, based on location and experience. In addition to a competitive hourly wage, we offer a comprehensive benefits package, including health, vision, and dental coverage, 401(k), and more.
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