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Healthcare Provider Support Specialist

2 months ago

Phoenix, Arizona, United States Serenity Healthcare, LLC Full time

Healthcare Provider Support Specialist

Onsite Position

Join us in transforming the healthcare landscape by providing essential support to patients and practitioners alike. At Serenity Healthcare, we are dedicated to delivering innovative treatments and fostering a compassionate environment. As a Healthcare Provider Support Specialist, your role will involve guiding patients through the understanding of advanced therapeutic options, including TMS and Ketamine therapies.

Important Consideration: This position may involve interactions with patients experiencing severe emotional distress, which could be challenging for some individuals.

Key Responsibilities

  • Serve as the primary resource for information on TMS and Ketamine therapies, with comprehensive training provided.
  • Manage the patient roster for your assigned provider, ensuring personalized care.
  • Conduct individual consultations to align treatment options with patient needs.
  • Facilitate healing through education and support focused on TMS and Ketamine.

Benefits Offered

  • Opportunities for rapid career advancement within the healthcare sector.
  • Comprehensive insurance coverage including Medical, Dental, and Vision, along with a 401K plan.
  • Generous paid time off policy, including 10 PTO days and 10 holidays annually.
  • Access to Serenity's innovative treatment options for employees.

Qualifications Required

  • High School Diploma or equivalent.
  • A minimum of 2-3 years of experience in a customer service capacity.
  • Strong verbal and written communication skills, along with basic mathematical abilities.
  • Proficient in de-escalation techniques and capable of establishing rapport with diverse individuals.

About Serenity Healthcare
Serenity Healthcare is at the forefront of healthcare technology, utilizing cutting-edge medical devices to offer patients long-term solutions, even when traditional treatments have not succeeded. Our commitment to evidence-based practices and proven outcomes drives us to empower patients to reclaim their lives through innovative healthcare approaches.

Discover More About Us

  • Learn about Serenity Healthcare
  • Explore the services we provide
  • Read testimonials from our patients

This position is contingent upon the successful completion of a criminal background check upon hire.