Front Desk Coordinator

3 weeks ago


Munster, Indiana, United States Nephrology Associates of Northern Illinois and Indiana (NANI) Full time
About the Role

We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team at Nephrology Associates of Northern Illinois and Indiana (NANI). As a Front Desk Coordinator, you will play a critical role in providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Provide a warm and welcoming experience for patients and visitors, ensuring a positive first impression of our practice.
  • Manage patient registration, scheduling, and insurance verification with accuracy and efficiency.
  • Respond to phone calls and patient inquiries in a professional and courteous manner.
  • Process patient payments and maintain accurate records.
  • Maintain confidentiality and handle sensitive patient information with discretion.
  • Perform other administrative tasks as assigned by management.
Requirements
  • 1+ years of experience in a medical office or receptionist role.
  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and scheduling software.
About NANI

NANI is the nation's largest Nephrology practice, providing excellence in specialty kidney care for over 50 years. We have a strong commitment to patient care and are dedicated to delivering exceptional service to our patients and communities.



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