Service Ambassador

3 days ago


New York, New York, United States Carmine's-Time Square Full time

We are seeking a Service Ambassador who is hospitality focused, results-driven and who will positively impact the people and guest experience in our restaurants. As a shift supervisor, your primary responsibility is ensuring that the service on the floor is running smoothly and efficiently. This role will give you an opportunity to interact with our wonderful guests and work with great people.

Your Role with Us:

  • The Service Ambassador will set the stage by delivering excellent hospitality, building relationships, learning of feedback before there are issues, and informing our guests of more opportunities to dine with us (Special events, catering, take out, or our sister restaurants Virgil's Real BBQ).
  • Ensure that floor sections and staffing levels for the day are organized at appropriate levels based on both reservations and walk-in foot traffic. (Balances proper coverage with both indoor and outdoor dining areas).
  • Direct team members throughout the shift to ensure side work responsibilities are fulfilled and setup and breakdown of the dining areas is properly completed in a timely manner.

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. Our company offers a competitive compensation package and opportunities for growth and development.


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