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Billing Specialist
2 months ago
Allegiance Crane & Equipment is seeking a skilled professional to join our team as a Billing Specialist. As a key member of our financial operations team, you will be responsible for ensuring accurate and timely billing of our customers.
Key Responsibilities- Collect and review job tickets and service reports to ensure compliance with company policies and procedures.
- Input data into accounting software for billing purposes, including coding based on equipment and division.
- Generate bills for customers on a daily basis and mail bills and supporting documentation as needed.
- Report billing and ticket/report issues to supervisors immediately for prompt resolution.
- Assist customers with account inquiries and resolve any problematic matters.
- Reconcile accounts to correct billing discrepancies.
- Review tickets with dispatch and customers to ensure accuracy and completeness.
- Contact customers for account receivable soft calls to ensure timely approval of invoices.
- 2 years of experience generating customer invoices in the equipment rental industry.
- Previous experience in the equipment rental industry is highly preferred.
- Proficiency in Microsoft Office, with a strong emphasis on Excel.
- Knowledge of heavy equipment rental is highly preferred.
- Some experience making account receivable soft calls to customers is preferred.
- Positive attitude and strong team spirit.
- Very detail-oriented and thorough.
- High school diploma required; some college education is helpful.