Technical Support Specialist II

3 weeks ago


Lakewood, New Jersey, United States DAS Health Full time
Job Description

DAS Health is seeking a highly skilled Technical Support Specialist II to join our team. As a key member of our team, you will provide onsite technical support for a healthcare client in the Lakewood, NJ area.

The ideal candidate will have a strong understanding of small/medium business technology and be able to communicate effectively with clients. You will work 3 days on-site and 2 days remotely, Monday through Friday, with hours varying by day. Travel to local offices may be required.

Key Responsibilities:
  • Provide remote break-fix services, asset management, technical solutions, and sales investigations.
  • Update Salesforce and Sharepoint with daily activities.
  • Maintain and assist all clients, as needed.
  • Undergo ongoing MSP product training and become proficient in all aspects.
  • Act as a backup for all clients not in their zone.
  • Citrix User Support and Administration.
Salary and Benefits:

We offer competitive pay with discretionary bonus opportunities, flexible time off, continued education reimbursements, company-paid health benefits for employees and family, 401k with employer match, mental health services, and parental leave.

Estimated salary: $65,000 - $80,000 per year, depending on experience.



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