Customer Service Specialist
6 days ago
We are seeking a highly skilled Customer Service Specialist to join our team at BMI Merchandise in Lakewood, NJ. As a key member of our sales support team, you will be responsible for providing exceptional customer service and administrative support to ensure the success of our business.
Responsibilities:- Support Sales Team: Provide administrative assistance to enable the sales team to focus on serving clients.
- Customer Interaction: Answer customer inquiries, provide product information, and resolve issues in a timely manner.
- Order Management: Process orders, credits, and return authorizations efficiently.
- Quality Assurance: Maintain company quality standards by ensuring accurate and efficient processing of customer accounts.
We offer a competitive salary of $45,000 per year, commensurate with experience.
About the Role: This is a full-time position that requires strong written and verbal communication skills, attention to detail, and the ability to multitask effectively.
Requirements:
- Experience: Proven work history in customer support roles.
- Communication Skills: Strong written and verbal communication skills.
- Technical Skills: Basic knowledge of MS suite.
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