Onsite IT Professional

3 days ago


Lakewood, New Jersey, United States DAS Health Full time
About the Job

We are seeking a highly skilled Technical Support Specialist II to join our team at DAS Health. As a key member of our team, you will provide onsite technical support for a healthcare client in the Lakewood, NJ area.

The ideal candidate will have a strong understanding of small/medium business technology and be able to communicate effectively with clients. You will work 3 days on-site and 2 days remotely, Monday through Friday, with hours varying by day. Travel to local offices may be required.

Job Requirements:
  • A bachelor's degree in information science, Computer Science, or Engineering, or equivalent degree is preferred.
  • Minimum of 3 years of technical experience is required.
  • Citrix End user support and administration.
  • Availability to travel to local offices, as needed.
  • Firm understanding of small/medium business technology and business acumen related to small/medium businesses.
  • Excellent writing and communication skills.
  • Demonstrated ability to create comprehensive technology analysis documents, instruction sheets, and process documentation for current and potential programs.
  • Ability to facilitate technical meetings and convey technical information to non-technical staff.
  • Proactive communicator with all levels of staff and management with the ability to maintain open communication with others.
  • Self-motivated with exceptional customer service orientation and dedication to meeting deadlines.
  • Excellent organization, time management, and analytical skills.
  • Proven history of balancing multiple priorities and the ability to adapt and change focus as deadlines or customer needs shift.
  • Embrace accountability and encourage others around them to do the same.
  • Excellent time management skills and familiarity with time tracking.


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