Customer Service Advocate

6 days ago


Bedford, New Hampshire, United States U-Haul Full time
Overview">

We are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our staff, you will play a vital role in ensuring that customers receive exceptional service and support.



Estimated Salary: $45,000 - $65,000 per year

Job Description:

The successful candidate will be responsible for assisting customers with U-Haul products and services, using smartphone-based technology to manage rentals and inventory, moving and hooking up equipment, cleaning and inspecting equipment, answering questions and educating customers, preparing rental invoices, and accepting equipment returned from rental.


Required Skills and Qualifications:
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent

Benefits:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program


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