Retail Sales Associate

1 week ago


Honolulu, Hawaii, United States City Mill Full time
About the Role

As a Retail Store Associate at City Mill, you will play a vital role in delivering exceptional customer experiences and driving sales growth. This is an exciting opportunity to join a dynamic team and contribute to the success of our retail hardware and lumber business.

Key Responsibilities
  • Customer Service: Provide friendly and attentive service to customers, responding to their needs and resolving any issues in a professional and courteous manner.
  • Sales and Merchandising: Maintain a high level of product knowledge and make recommendations to customers to increase sales and improve customer satisfaction.
  • Store Operations: Ensure the store is well-organized and visually appealing, with merchandise properly displayed and priced. Monitor stock levels and report any discrepancies to management.
  • Teamwork and Communication: Collaborate with colleagues to achieve sales targets and provide support as needed. Communicate effectively with customers, colleagues, and management to ensure seamless operations.
  • Adaptability and Flexibility: Be willing to adapt to changing circumstances, including varying customer demands and unexpected situations. Demonstrate flexibility in taking on additional tasks and responsibilities as needed.
Requirements
  • Education and Experience: High school diploma or equivalent required. Minimum of 12 months of equivalent experience in a related field, such as customer service, retail, or sales.
  • Skills and Abilities: Excellent verbal communication skills, including listening. Ability to work effectively under pressure and maintain a high degree of accuracy. Strong problem-solving skills and ability to analyze and interpret data.
  • Physical Demands: Ability to stand for long periods, walk, and lift up to 50 pounds. Regularly required to use cognitive thinking and make sound judgments that are time-sensitive.
About City Mill

City Mill is a leading retailer of hardware and lumber products, committed to delivering exceptional customer experiences and building strong relationships with our customers and communities. We offer a dynamic and supportive work environment, with opportunities for growth and development.



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