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Retail Sales Associate

2 months ago

Honolulu, Hawaii, United States Office Depot Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Office Depot. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive and engaging store environment.

Key Responsibilities
  • Customer Service
    • Provide a positive and welcoming experience for every customer, ensuring their needs are met and exceeded.
    • Utilize sales techniques and product knowledge to promote sales and drive revenue growth.
    • Maintain awareness of planned advertisements, promotions, and sales and loyalty programs.
  • Store Operations
    • Maintain a clean, organized, and well-stocked store environment, adhering to company guidelines and standards.
    • Adhere to all standards related to signage labeling and merchandise presentation.
    • Follow established sorting and stocking guidelines and complete freight processes.
    • Ensure freight sorting area is organized and set up in accordance with guidelines.
    • Scan, investigate, and fill inventory lows and outs daily.
  • Print and Tech Expertise
    • Develop personal selling skills and product knowledge through sales and service tools provided, including successful completion of Tech, Print, and other applicable training.
    • Continued education in these areas is expected, up to and including designated certifications, if required.
  • Sales Techniques
    • Ensure compliance with company policies, procedures, and practices, and support the company's loss prevention efforts.
    • Perform other duties as assigned.
Requirements
  • High School diploma or equivalent education preferred.
  • No previous experience required.
  • Must possess basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
  • Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with clients and other associates.
  • Must be able to read, count, and write to accurately complete documentation, utilize training tools, and process inventory.
  • Client-focused, positive, and engaging, action-oriented, demonstrates a passion for the brand, products, services, and solutions.
About Us

Office Depot is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence. We empower every business, professional, and consumer to achieve more every day.