Customer Service and Sales Specialist

2 days ago

Magnolia, Texas, United States Sherwin-Williams Full time

Customer Service and Sales Specialist Role


This role is essential to the success of our retail stores. Our Customer Service and Sales Specialists work closely with customers to determine their needs, answer questions about products, and recommend solutions. They are expected to promptly resolve any customer concerns, ensure maximum client satisfaction, and stay up-to-date with product features and store standards.


Key responsibilities include contact with customers, which may involve minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value, with possible supervision or unsupervised access.


We believe in careers that grow with you, and everyone is encouraged to apply, including individuals with disabilities and Protected Veterans. We provide opportunities for innovation, growth, and discovery in a place where you can thrive and excel.


What is the Process to Get Started?



  • Find the role that interests you on our Careers page: https://jobsearch.sherwin.com/
  • Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
  • Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner
  • Your video interview is reviewed by a member of our Recruitment team, and top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility, or delivery service terminal

We offer a wide range of world-class benefits designed for our employees and their families, from retirement to health care, total well-being, and daily commute.


Job Duties



  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales

Minimum Requirements



  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
  • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications



  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

We are an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.


Please be aware that Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.


Our company values the unique talents and abilities from all backgrounds and characteristics. We provide opportunities for innovation, growth, and discovery in a place where you can thrive and excel.

  • Customer Service Specialist

    1 month ago

    Magnolia, Texas, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at Sherwin-Williams. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, answering customer questions, and resolving any issues that may arise. You will also be responsible for maintaining a clean...

  • Customer Service Representative

    1 month ago

    Magnolia, Texas, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer service,...

  • Customer Service Representative

    2 weeks ago

    Magnolia, Texas, United States Westway Feed Products Full time

    Customer Service SpecialistWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Westway Feed Products. As a key member of our customer service team, you will be responsible for providing exceptional support to our internal and external customers, ensuring their needs are met in a timely and efficient manner.Key...

  • Customer Service Representative

    2 weeks ago

    Magnolia, Texas, United States Sherwin-Williams Full time

    Job DescriptionThis role is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Customer Service Representative

    2 weeks ago

    Magnolia, Texas, United States D3S Service Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at D3S Service. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and ensuring a positive experience for all interactions.Key...

  • Sales Associate

    7 days ago

    Magnolia, Texas, United States Kay Jewelers Full time

    Job Summary: As a Sales Associate/Jewelry Consultant at Kay Jewelers, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Engage customers in conversation to understand their needs and preferences.Present merchandise and share detailed information about features and benefits of...

  • Sales Associate

    1 week ago

    Magnolia, Texas, United States Dillard's Full time

    Key Responsibilities:• Greet and welcome guests, building strong relationships and exceeding expectations.• Discover needs and sell merchandise, utilizing product knowledge to drive sales.• Assist in merchandising through visual placement, ensuring a visually appealing store environment.• Reflect the fashion of the store in your look and...

  • Customer Service Liaison

    7 days ago

    Magnolia, Texas, United States ClubCorp Full time

    Membership Development SpecialistAt ClubCorp, we're looking for a Membership Development Specialist to join our team. As a key member of our staff, you'll be responsible for building relationships with new members and ensuring they have a personalized experience. Your goal will be to cultivate member recognition, encourage participation in programs and...

  • Customer Service Representative

    4 weeks ago

    Magnolia, Texas, United States PeopleShare Inc Full time

    Job Title: Air Export Customer SpecialistWe are seeking a skilled Air Export Customer Specialist to join our team at PeopleShare Inc. in The Woodlands, TX. As a key member of our Air Export team, you will be responsible for handling customer inquiries, providing timely solutions, and building lasting relationships with our clients.Key Responsibilities:Handle...

  • Customer Service Representative

    2 weeks ago

    Magnolia, Texas, United States PeopleReady Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at PeopleReady. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key Responsibilities• Respond to customer inquiries in a timely and...

  • Customer Service Representative

    3 weeks ago

    Magnolia, Texas, United States PeopleReady Full time

    Job DescriptionCRS Customer Service RepresentativePeopleReady of Magnolia, TX is seeking a skilled CRS Customer Service Representative to join their team.As a PeopleReady associate, you'll benefit from:Competitive pay rates, with opportunities for advancement The flexibility to choose from a variety of short-term and long-term positions The convenience of...

  • Customer Service Representative

    4 weeks ago

    Magnolia, Texas, United States FedEx Full time

    FedEx Retail Customer Service AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Associate at FedEx. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Assist customers with their...

  • Customer Service Representative

    3 weeks ago

    Magnolia, Texas, United States Domino's Pizza LLC Full time

    Domino's Grogans Mill, Ste D Job DescriptionWe are seeking a Customer Service Representative to join our team at Domino's Grogans Mill, Ste D. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm...

  • Customer Service Representative

    1 week ago

    Magnolia, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...

  • Customer Service Representative

    1 week ago

    Magnolia, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and providing them with a positive and engaging experienceTaking customer orders using our...

  • Customer Service Representative

    1 month ago

    Magnolia, Texas, United States Indorama Ventures Full time

    Job Title: Senior Customer Service Advisor Job Summary: Indorama Ventures- Indovinya is seeking a highly skilled Senior Customer Service Advisor to join our team in The Woodlands, TX. As a key member of our customer service team, you will be responsible for delivering exceptional service and support to both internal and external customers. Your primary...

  • Customer Service Representative

    2 weeks ago

    Magnolia, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job Opportunity We are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Key Responsibilities: Welcoming customers and...

  • Customer Service Representative

    1 week ago

    Magnolia, Texas, United States Domino's Pizza LLC Full time

    About the Role:As a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. This includes greeting customers, taking orders, and maintaining the front of the store.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and...

  • Customer Service Representative

    4 weeks ago

    Magnolia, Texas, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino's Pizza LLCWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take customer orders using our technology and Point of Sales...

  • Customer Service Representative

    1 week ago

    Magnolia, Texas, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest by authentically greeting and engaging in friendly conversation throughout each transaction. You will also welcome guests into self-checkout and provide assistance as needed, scanning and bagging all guest items efficiently.Additional...