Customer Service Team Member

4 weeks ago


Burlington, Iowa, United States Planet Fitness Full time

At Planet Fitness, we're looking for a Customer Service Team Member to join our team As a key member of our front desk staff, you'll be responsible for creating a positive member experience by providing exceptional customer service. Our ideal candidate will have a passion for fitness and health, with excellent communication skills and a friendly demeanor.

About the Role
  • Provide exceptional customer service to members, prospective members, and guests.
  • Greet members, check them in, and answer phones in a friendly manner.
  • Assist with new member sign-ups, tours, and account updates.
  • Facilitate needed updates to member accounts and respond to member questions and concerns.
What We Offer
  • A competitive salary of $9.30 - $10.30 per hour.
  • A supportive work environment with opportunities for advancement.
  • A fun and dynamic team atmosphere.


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