Operations Manager
6 days ago
We are seeking a highly skilled and experienced Operations Manager to join our team at ABM Industries. As a key member of our operations team, you will be responsible for overseeing the daily activities of our operations team members, ensuring productivity levels and customer service requirements are met.
The ideal candidate will have a strong background in operations management, with experience in supervising teams and managing multiple priorities. You will be responsible for setting priorities for the team, ensuring completion of tasks, and effectively recruiting, managing, and leading a team.
You will also be responsible for participating in monitoring and developing team member performance, including evaluations, training, and recognition. Additionally, you will ensure work assignments and schedules meet department, facility, and contractual needs.
Key Responsibilities:
- Supervise the daily activities of operations team members
- Set priorities for the team to ensure completion of tasks
- Effectively recruit, manage, and lead a team
- Participate in monitoring and developing team member performance
- Ensure work assignments and schedules meet department, facility, and contractual needs
- Respond to client inquiries, requests, and concerns
- Utilize company policies and guidelines to solve work problems
- Implement and manage quality control monitoring and safety programs
- Meet with clients to ensure needs and expectations are being met
Requirements:
- Ability to adjust work schedule as needed to support the operation
- Ability to effectively lead a staff of direct reports
- Ability to effectively communicate and to read and interpret documents
- Basic understanding of computer programs, including Microsoft Office
- Ability to work in a fast-paced work environment
- Ability to resolve issues under tight timeframes and pressure
- Ability to prioritize assignments and projects and to multi-task within restricted time constraints
- Excellent team building and planning skills
- Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees
Working Environment and Travel Requirements:
- Respond to emergencies at night and on weekends as needed
- May be required to travel via automobile to meetings and work-related functions
- Work environment may require extended time standing, walking, and lifting
ABM Industries is an Equal Opportunity Employer.
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