Host - Guest Experience Specialist

4 weeks ago


Coconut Creek, Florida, United States The Cheesecake Factory Full time
Job Summary:

As a Host at The Cheesecake Factory, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. You will be responsible for greeting guests, determining their seating preferences, and guiding them to their tables while making casual conversation. When we're on a wait, you will quote an accurate wait time and encourage guests to browse our iconic menu or beautiful bakery case, answering any questions they may have.

Key Responsibilities:

• Greet guests warmly and make them feel welcome
• Determine seating preferences and guide guests to their tables
• Make casual conversation with guests and answer any questions they may have
• Quote accurate wait times and encourage guests to browse our menu or bakery case

Requirements:

• Hospitable: you create a warm and welcoming guest experience
• On the ball: you can quickly and accurately manage guest seating and wait times
• Team player: you're always willing to give and ask for help
• Able to lift up to 35 pounds and continuously bend, reach, and twist
• Must be at least 18 years old

About Us:

The Cheesecake Factory is a world-renowned restaurant chain known for our legendary cheesecakes, upscale casual hospitality, and fresh-from-scratch menu. We're proud to be named to the Fortune 100 Best Companies to Work For list since 2014 and offer a people-centered culture that offers something for everyone. We're an E-Verify and equal opportunity employer, committed to creating an inclusive workplace for all.

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