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Customer Service Representative

2 months ago

Plano, Texas, United States Benefit Cosmetics Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Beauty Specialist at Benefit Cosmetics. As a key member of our boutique team, you will be responsible for providing exceptional customer service, promoting our products, and maintaining a positive and engaging store environment.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring that every client feels valued and satisfied with their experience.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including makeup, skincare, and fragrances.
  • Sales and Upselling: Effectively promote and sell our products, identifying opportunities to upsell and cross-sell.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to company standards and policies.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support, and maintain a positive team dynamic.
Requirements
  • Education and Certifications: High school diploma or equivalent required; aesthetician or cosmetology license preferred.
  • Experience: Previous customer service experience, preferably in a retail or beauty-related environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for beauty and customer service.
  • Physical Demands: Ability to stand for long periods, lift up to 40 pounds, and work in a fragrance-filled environment.
What We Offer
  • Competitive Salary: $17/hour - $
  • Benefits: Opportunities for career growth, professional development, and a comprehensive benefits package.
  • Work-Life Balance: Flexible scheduling, including nights, weekends, and holidays.