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Product Visionary
4 weeks ago
Job Summary
As a Product Visionary at Sysco, you will be responsible for delivering high-quality Salesforce design and implementations through leading and mentoring an agile Product team. You will develop and lead a team of people with a focus on skills and deliverables on Salesforce Service Cloud and Call center software/Talkdesk.
Key Responsibilities
- Owns the development and delivery of a software product in line with business needs
- Owns and drives key business relationships for the product
- Researches and analyzes industry trends and benchmarking information as they apply to product
- Creates & maintains an executable backlog of product requirements
- Understands, defines, and communicates prioritization of product requirements with a mind toward business value and tradeoffs
- Assists with the distillation of product backlog requirements into user stories
- Participates actively in daily stand-ups, sprint planning meetings, sprint reviews and retrospectives to drive team alignment on product vision and value delivery
- Weighs business risks, issues, & impediments being experienced by the product team & actively assists with issue resolution
- Inspects product progress throughout the sprint and is empowered to make critical decisions and accept work completed by the team
- Supports product team members as they engage with stakeholders, build a backlog, and deliver work
- Maintains an analytical perspective during a crisis and supports crisis resolution
- Holds self and others accountable for measurable high-quality, timely, and cost-effective results
- Owns people management responsibilities for 1–3 business analysts
- Takes ownership of and is accountable for one or more complex products, features, components, or solutions and associated performance metrics
- Ensures team level decisions align with priorities and strategic agenda for project/product
- Leverages budget and other financial information to support staffing and business planning efforts
- Identifies risks and their potential outcomes and proposes possible solutions to meet business objectives
- Fosters an inclusive workplace where diversity and individual differences are valued
- Participates in process analysis to determine areas of improvement using Lean and Agile methodologies
- Presents results and/or demos with appropriate complexity for different audiences
Mandatory Experience
- Bachelor's degree or equivalent
- 5-8 years experience as a Product Owner, Product Manager or Business Analyst with 3+ years of experience in an agile environment
- Strong understanding of Scrum, Lean, XP, Kanban and other agile development frameworks
- Proven experience managing design and delivery of low-to-medium complexity products
- Sound knowledge of emerging technologies focusing on cloud products, SaaS platforms, or Enterprise Applications
Competencies
- Strong product management skills with deep understanding of product vision and overall product lifecycle
- Demonstrated leadership and people management skills and ability to make decisions and set clear priorities
- Proven ability to recognize value and manage investments to maximize value delivered
- Strong stakeholder management and negotiation skills
