Account Support Professional

5 days ago


East Hartford, Connecticut, United States Culligan 294VA Full time
About the Job

We are seeking a highly motivated Customer Service Representative to join our team at Culligan Water in 48MN. This role involves working directly with customers to discuss orders, resolve problems, and meet related needs.

The successful candidate will be able to work independently, think critically, and possess excellent communication skills. In this position, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and concerns
  • Process orders and manage customer accounts
  • Collaborate with internal teams to ensure seamless execution of customer requests

Qualifications:

  • High school diploma or equivalent required
  • Minimum of one year of customer service experience
  • Ability to work in a fast-paced environment
  • Proficient in CRM software and other productivity tools
  • Excellent communication and problem-solving skills

Salary Range: The estimated salary for this position is $50,000 - $70,000 per year, based on location and experience.



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