24/7 Recognition Program Coordinator

5 days ago


Rancho Mirage, California, United States Eisenhower Health Full time
Job Summary

We are seeking a highly skilled and compassionate 24/7 Recognition Program Coordinator to join our team at Eisenhower Health. As a key member of our 24/7 Services team, you will play a vital role in ensuring the smooth operation of our recognition program, providing exceptional patient care, and promoting a positive patient experience.

Key Responsibilities
  • Coordinate and schedule all medically related appointments across the healthcare continuum, ensuring timely access to various health care programs and services.
  • Facilitate 24/7 member participation in all decisions concerning care and advocate on their behalf, ensuring their needs are met and their voices are heard.
  • Provide up-to-date medical information on diagnostic testing and planned treatments, utilizing teachable moments to educate patients and their families.
  • Escort patients to and from various departments for tests and treatments, assessing the need for adaptive equipment and ensuring patient safety.
  • Recognize potentially critical situations and take action to minimize adverse outcomes, collaborating with the Emergency Department team as needed.
  • Integrate with in-patient staff to facilitate smooth hospital admission and ensure a seamless transition of care.
  • Convey an appreciation for the central role 24/7 donors play in the fiscal health of the organization and promote positive perceptions of the program.
  • Share knowledge and act as a professional resource to colleagues and other members of the healthcare team, training and orienting new hires as needed.
Requirements
  • BSN or MSN required if hired after October, 2023.
  • CA RN License and American Heart Association BLS required.
  • Minimum 5 years recent patient care experience.
  • Preferred: > 5 years cumulative patient care experience in a variety of care delivery settings (acute, ambulatory, case management, etc.).
What We Offer

Eisenhower Health is committed to providing a supportive and inclusive work environment that promotes professional growth and development. We offer competitive compensation and benefits, as well as opportunities for advancement and continuing education.



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