Director of Learning and Development

4 weeks ago

Brooklyn, New York, United States Brooklyn Community Services Full time
Job Title: Director of Learning, DEI and Staff Development

Job Summary:

The Director of Learning, DEI and Staff Development will be responsible for planning, developing, and ensuring the delivery of essential education and training needs of all staff to provide the necessary knowledge to perform their jobs and to grow professionally.

Key Responsibilities:

  • Design, plan, and implement training goals, including launching organizational training needs assessment.
  • Collaborate with internal departments, external entities, and subject experts to develop and implement training strategies and policies to improve internal processes that meet regulatory and organizational requirements.
  • Assess employees' training needs in relation to the organization's goals, including conducting focus groups with managers, supervisors, and line staff. Revise training resources to meet the existing and emerging training needs of the workforce.
  • Obtain and/or develop effective training materials utilizing internal and external resources.
  • Coordinate training for directors, supervisors, and non-managerial staff.
  • Develop and administer evaluation instruments that measure the effectiveness of learning and training programs.
  • Maintain electronic records of employee training and produce statistical reports in the Learning Management System or elsewhere.
  • Serve as liaison for the organization to external training committees and staff development planning groups.
  • Plan, organize, and facilitate employee development and training events.
  • Develop and maintain organizational communication strategies to inform employees of training and development events and resources.
  • Participate in all professional development aspects of agency retention efforts.
  • Monitor the training compliance regulations and expectations from funders and regulators and assist BCS in meeting all aspects of the responsibilities required. Integrate training required by or related to funders and regulators into internal training processes.
  • Research, develop, recommend, and execute creative strategies to foster the organization's diversity, equity, and inclusion goals. Assist in strategies to attract employees from diverse backgrounds and aid diversity and retention initiatives.

Qualifications:

  • Bachelor's degree in a relevant field (learning design, organizational management, Human Resources, Education, or a related field) with at least two years of experience designing and implementing employee development training programs, or a satisfactory combination of education and experience.
  • Experience with implementing DEI initiatives, staff development initiatives, or related experience.
  • Strong verbal and written communication skills.
  • Excellent facilitation, coaching, and presentation skills.
  • Ability to evaluate and research potential training offerings.
  • Ability to design and implement effective training and development curriculum.
  • Proficient computer skills, including MS Office Suite, Google Workspace, and presentation software.
  • Strong interpersonal skills.
  • Experience working in an organization providing human services is a plus.
  • DEI Certification through an accredited school or program is also a plus.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

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