Technical Program Manager

4 weeks ago

Menlo Park, California, United States Ekman Associates Full time


Ekman Associates is a management consulting firm that specializes in developing business, digital, and technology strategy, delivering solutions, and addressing human resource demands.



Job Summary:

The Technical Program Manager - Incident Response will provide successful definition, implementation, and delivery of complex technical programs that require cross-functional collaboration and technical domain knowledge.



Key Responsibilities:

Build and lead cross-functional programs to deliver end-to-end solutions in partnership with enterprise infrastructure and networking engineering teams that solve various problems in technical and business domains (infrastructure/systems reliability, disaster recovery, business continuity, incident management, etc.)

Program-level strategic planning, interaction with executive-level management, complex issue resolution, excellent communications, and team-building skills.

Oversight of project scope definition and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels.

Incident Management responsibilities

Assist with incident response case management, including fact-finding and investigations, follow-up and tracking of incident mitigation, ensuring the appropriate documentation of incidents

Manage the weekly and monthly reviews scheduling/coordination while ensuring the leads presenting and managing the reviews are notified, prepared, and confirmed for attendance

Continually improve the efficiency and effectiveness of the incident response process and associated documentation.

Track action items and tasks assigned to leads during the weekly reviews and follow up on completions

Compile and produce regular and ad-hoc reports on incidents trends, insights, and progress

Requirements:

Bachelor's degree in a technical field such as computer science, computer engineering, or related field required. MBA or other related advanced degree preferred.

PMP, PMI, or CSM certification

Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization

Technical domain knowledge distributed systems & infrastructure, scalable systems, reliability, resiliency, and disaster recovery

Project scheduling & tracking, customer interaction, and management, implementation planning in large organizations

Demonstrated ability to be flexible/adaptable in exercising judgment in a changing environment and to manage competing priorities

Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization

Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment

Experience with software development lifecycle

Self-starter with the ability to drive the successful definition, implementation, and delivery of complex programs that require cross-functional collaboration and interdependencies across a group of projects and/or related activities.

Ability to communicate effectively across multiple organizational levels

Practical experience working with Incident Management and Program management processes and organizations

Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization

Excellent and proven experience in data analysis, analytics, trends, and associated data query languages and tools

Qualified Candidates Only:
If you wish to learn more about this opportunity and additional qualifications/responsibilities, please submit your resume. To learn more about Ekman Associates, Inc. please visit our website

  • Senior Manager, Statistical Programming Lead

    4 weeks ago

    Menlo Park, California, United States Summit Therapeutics Full time

    Job Summary:The Senior Manager, Statistical Programming will be responsible for leading and managing the statistical programming activities for clinical trial data collection, analysis, reporting, and visualization, with a primary focus on oncology studies. This role will oversee the development and implementation of statistical programming strategies,...

  • Senior Manager, Statistical Programming Lead

    4 weeks ago

    Menlo Park, California, United States Summit Therapeutics Full time

    Job SummaryWe are seeking a highly experienced Senior Manager, Statistical Programming to lead our statistical programming activities for clinical trial data collection, analysis, reporting, and visualization, with a primary focus on oncology studies.This role will oversee the development and implementation of statistical programming strategies, manage a...

  • Technical Product Strategist

    1 month ago

    Menlo Park, California, United States Mainspring Energy, Inc. Full time

    Job Title: Technical Product StrategistMainspring Energy, Inc. is seeking a highly skilled Technical Product Strategist to join our team. As a key member of our Product team, you will be responsible for generating competitive intelligence, supporting our market strategy, sales, and public affairs teams, and providing technical expertise during customer,...

  • EDI Technical Lead

    4 weeks ago

    Menlo Park, California, United States OpenText Full time

    Role OverviewAs a key member of the OpenText team, you will be responsible for developing and maintaining the technical architecture that enables seamless electronic data interchange between our organization and external partners. This involves designing EDI solutions, overseeing their implementation, ensuring compliance with industry standards, and...

  • EDI Technical Lead

    4 weeks ago

    Menlo Park, California, United States OpenText Full time

    Job SummaryAs a key member of the OpenText team, you will play a crucial role in designing and implementing EDI solutions that enable seamless data exchange between our organization and external partners. Your expertise in EDI standards, mapping, and protocols will be essential in ensuring compliance and optimizing data exchange processes.Key...

  • Program Manager I

    4 weeks ago

    Menlo Park, California, United States BCforward Full time

    Job Title: Program Manager IJob Summary:BCforward is seeking a skilled Program Manager I to support our consumer hardware initiatives. The ideal candidate will have 2-4 years of experience in consumer hardware and possess strong analytical and problem-solving skills.Key Responsibilities: Coordinate projects and make detailed plans to accomplish goals Present...

  • Clinical Research Program Manager

    4 weeks ago

    Menlo Park, California, United States Palo Alto Veterans Institute for Research Full time

    Job SummaryThe Clinical Research Program Manager is responsible for overseeing the planning, coordination, and execution of a new program to improve patient-reported outcomes and reduce symptom burden among Veterans with cancer across two VISNs.This position requires a collaborative leader who can take initiative for staff supervision, customer satisfaction,...

  • Technical Product Strategist

    4 weeks ago

    Menlo Park, California, United States Mainspring Energy Full time

    About the RoleMainspring Energy is seeking a highly skilled Technical Product Strategist to join our team. As a key member of our Product team, you will be responsible for generating competitive intelligence, supporting our market strategy, sales, and public affairs teams, and providing technical expertise during customer, partner, and regulatory...

  • Instructional Coordinator

    4 weeks ago

    Menlo Park, California, United States JobTrain Full time

    About the RoleJobTrain is seeking an experienced Instructional Coordinator to play a crucial role in enhancing the educational experience for students pursuing Career and Technical Education (CTE) pathways. As a key member of the Instructional team, you will support instructors in maintaining and developing innovative curricula for CTE programs, collaborate...

  • Program Coordinator

    4 weeks ago

    Menlo Park, California, United States Adecco Full time

    Adecco Med and Sci is currently assisting a local Children's Hospital in their search to fill a Program Coordinator in Menlo Park, CA. This is a full-time opportunity with the hours being 8:00am - 5:00pm. Pay Range: $42 - $45/hr. The Program Coordinator is responsible for operational issues related to supporting programs/activities, including, but not...

  • Tax Manager

    4 weeks ago

    Menlo Park, California, United States META Full time

    Job Summary:Meta is seeking an experienced tax professional to support the company's tax provision, compliance, forecasting, and analytics processes. The ideal candidate will have advanced tax technical and operational expertise, with a focus on infrastructure and leasing processes and transactions.Key Responsibilities: Manage special tax projects related to...

  • Tax Manager

    4 weeks ago

    Menlo Park, California, United States META Full time

    Job SummaryMETA is seeking an experienced tax professional to support the company's tax provision, compliance, forecasting, and analytics processes. The ideal candidate will have advanced tax technical and operational expertise, with a focus on infrastructure and leasing processes and transactions.Key ResponsibilitiesSupport the tax operations team in...

  • Internal Audit Manager

    1 month ago

    Menlo Park, California, United States META Full time

    Job Summary:Meta is seeking a highly skilled Internal Audit Manager to join our team. The successful candidate will be responsible for managing the end-to-end audit lifecycle, delivering timely and effective completion of audit reports, and providing actionable recommendations for improving controls.The ideal candidate will have a proven track record in...

  • Software Engineering Manager, AI Compiler

    1 month ago

    Menlo Park, California, United States META Full time

    Job SummaryThe Meta AI Compiler Software team is seeking a Software Engineering Manager to lead the development and optimization of compiler toolchains for Meta's production DL/ML workloads on the MTIA AI accelerator hardware. The ideal candidate will have experience with compiler architecture, development, and management, as well as a strong understanding...

  • Research Scientist Manager, Generative AI Expert

    4 weeks ago

    Menlo Park, California, United States META Full time

    Research Scientist Manager, Generative AI ExpertMeta is seeking a strong technical leader to join our team and work on the next generation of Large Language Models (LLMs). As a technical leader, you will play a critical role in building Meta AI, helping people everywhere get stuff done better and faster.Grow a team of domain experts within Language...

  • Product Manager, Enterprise

    4 weeks ago

    Menlo Park, California, United States META Full time

    Product Manager, EnterpriseWe are seeking a highly motivated and experienced Product Manager to lead supply chain products at Meta. The ideal candidate will have a strong background in supply chain and product management, with experience in developing and launching new products and features. They will also have excellent communication and leadership skills,...

  • Senior Staff Technical Product Manager

    4 weeks ago

    Menlo Park, California, United States PacBio Full time

    strongPacBioJobDescription/strongbrbrPacificBiosciencesisseekinganexperiencedR&DProductManagertoleadhardwareengineeringproductreleasesundertheProductLifeCycle(PLC)process.ThisrolewillcoordinateactivitiestoensureconsistentcompliancewithorganizationdesignprocessesandcorporatePLCrequirementsacrossallengineeringfunctions.brbrstrongKeyResponsibilities:/strongbrbr...

  • Product Manager, Care Customer Support Platform

    4 weeks ago

    Menlo Park, California, United States META Full time

    About the Role:We are seeking a seasoned Product Manager to lead the development of our Care Customer Support Platform. This individual will be responsible for driving product vision, strategies, and roadmaps in the context of broader organizational strategies and goals.Key Responsibilities:Identify significant opportunities and drive product vision,...

  • Product Manager, Care Customer Support Platform

    4 weeks ago

    Menlo Park, California, United States META Full time

    Job SummaryMeta is seeking a seasoned Product Manager to revolutionize enterprise support by setting the company as the industry benchmark for delivering exceptional customer service through its tools and services. The ideal candidate will develop a cutting-edge, universal platform for customer support that leverages generative AI to incorporate...

  • Investment Portfolio Manager

    1 month ago

    Menlo Park, California, United States Selby Jennings Full time

    Investment Analyst Opportunity at Selby JenningsOur client, a leading California-based hedge fund and venture capital firm, is seeking an experienced Investment Analyst to join their team. This role involves conducting in-depth research, analyzing market trends, and providing actionable insights to inform investment strategies and decisions.Key...