Dental Office Manager and Insurance Specialist

6 days ago


Phoenix, Arizona, United States Princess Dental Staffing Full time

At Princess Dental Staffing, we are dedicated to providing exceptional care and creating positive experiences for our patients. Our team is passionate about dental health and committed to making each patient's visit as comfortable and seamless as possible.

We are currently seeking a dynamic Dental Office Manager and Insurance Specialist to join our growing team and help us continue to deliver outstanding service.

This role plays a key part in ensuring the smooth operation of the dental office, overseeing all aspects of patient insurance and billing. You will manage day-to-day office functions while also coordinating insurance claims and verifying coverage.

Key Responsibilities:
  • Manage overall operations: scheduling, patient check-in/check-out, and maintaining office workflows
  • Coordinate insurance claims: verifying coverage, submitting claims, and following up on outstanding claims
  • Handle patient insurance verification: pre-authorizations for treatments and assisting with financial arrangements
  • Assist patients: understanding their insurance benefits and financial obligations
  • Oversee billing and collections: ensuring accuracy and timely processing of payments
  • Develop relationships: with insurance providers to streamline claim resolution
  • Maintain patient records: and ensure all office policies are followed

Qualifications:

  • Previous experience in dental office management and/or insurance coordination required
  • Familiarity with Dentrix software and insurance billing systems
  • Knowledge of dental insurance policies, procedures, and terminology
  • Strong communication and interpersonal skills, interacting professionally with patients, staff, and insurance representatives
  • Detail-oriented, organized, and able to handle multiple tasks simultaneously
  • High school diploma or equivalent required; dental-related certifications or additional training a plus

Why Work with Us?

  • $60,000 - $80,000 per year based on experience
  • A supportive and friendly work environment with opportunities for professional growth
  • Flexible hours and a great work-life balance


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