Family Navigator

4 weeks ago


Philadelphia, Pennsylvania, United States GREATER PHILADELPHIA URBAN AFFAIRS Full time
Job Title: Family Navigator

Join Greater Philadelphia Urban Affairs as a Family Navigator and play a vital role in supporting families of children and youth with behavioral health and/or autism spectrum disorder diagnoses.

About the Role:

We are seeking a highly motivated and experienced individual to provide confidential support, mentoring, advocacy, and guidance to families navigating the complex child-serving systems in Philadelphia.

Key Responsibilities:
  • Establish and maintain strong relationships with families, community agencies, and stakeholders to ensure seamless coordination of services.
  • Develop and implement individualized roadmaps for families, aligning with their self-determined needs and priorities.
  • Provide education, training, and resources to families to enhance their capacity to meet their child's overall wellness needs.
  • Collaborate with St. Christopher's Hospital staff and administration to provide advocacy and peer support to families and youth.
  • Document all services and activities in the Electronic Healthcare Records/Program Database system.
Requirements:
  • Parent/guardian with direct experience raising a child with a behavioral health and/or autism spectrum disorder diagnosis.
  • Ability to use lived experience to support other families.
  • Two years' experience/knowledge of Philadelphia child-serving systems and resources for children/adults with autism or behavioral and/or mental health challenges.
  • One year's experience with fee-for-service programs, and/or knowledge of billable services, and/or documentation of services.
  • Completion of Family Peer Support training within 3 months of hire.
  • Child Abuse, FBI Fingerprint, and Criminal Background Clearances; all additional clearances and vaccinations according to St. Christopher's Hospital requirements.
Preferred Qualifications:
  • Knowledge of or training in Systems of Care and trauma-informed care.
  • Experience with Child and/or Family Advocacy.
  • Experience working with and understanding of billable service with the Medicaid system.
What We Offer:

Greater Philadelphia Urban Affairs is committed to providing a supportive and inclusive work environment. As a Family Navigator, you will have the opportunity to make a meaningful difference in the lives of families and youth in Philadelphia.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are passionate about supporting families and youth, and have the skills and experience to excel in this role, we encourage you to apply.


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