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Restaurant Shift Manager

1 month ago

Phoenixville, Pennsylvania, United States SUMMERWOOD MASTER Full time
Job Summary

The Shift Manager is an hourly position responsible for assisting management in routine administrative and operational tasks within the restaurant. This role serves as a key support function, ensuring seamless day-to-day operations and exceptional customer service.

Key Responsibilities
  • Drive customer satisfaction and product quality through fast, accurate service and positive guest relations.
  • Conduct daily inventory, complete shift-to-shift food safety audits, and set up daily control sheets.
  • Monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards.
  • Provide ongoing coaching and feedback to crew employees, focusing on customer service, product quality, and speed of service.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a fast-paced food service environment preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.