Universal Banker

4 days ago

Ashland, Ohio, United States United Community Bank Full time

Job Summary

We are seeking a highly skilled and customer-focused Universal Banker to join our team at United Community Bank. As a Universal Banker, you will have the opportunity to deliver exceptional experiences for customers and prospects, providing assistance with everyday transactions, customer resolution, and financial wellness.

Key Responsibilities

  • Assist customers with transactions, including deposits, withdrawals, and transfers
  • Provide personalized service to depositors, including new checking, savings, and certificate accounts
  • Answer customer inquiries and provide account information and updates as requested
  • Make referrals to other areas of the bank and promote financial institution services
  • Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions, and appointment setting
  • Participate in all required compliance training and adhere to security procedures and operational bulletins

Requirements

  • High school diploma or equivalent
  • Minimum of one-year retail experience
  • Proficient computer operation skills and ability to operate standard office equipment
  • Proficient in Microsoft Office programs
  • Great interpersonal skills in dealing with both internal and external customers
  • Great telephone and customer service skills

Work Environment

This is a full-time position that requires schedule flexibility to work evenings and weekends as needed. The position requires up to 20% travel.

Equal Opportunity Employer

United Community Bank is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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