Banking Professional

7 days ago


Ashland, Ohio, United States United Community Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused Universal Banker to join our team at United Community Bank. As a key member of our banking team, you will be responsible for delivering exceptional customer experiences and providing personalized banking solutions to our customers.

Key Responsibilities
  • Provide excellent customer service and support to customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Process transactions, including deposits, withdrawals, and transfers, while maintaining accurate records and adhering to banking regulations.
  • Offer personalized banking solutions to customers, including opening new accounts, selling banking products, and providing financial advice.
  • Work closely with customers to understand their financial needs and provide tailored solutions to meet those needs.
  • Collaborate with other banking professionals to achieve sales goals and maximize customer satisfaction.
  • Stay up-to-date with banking products and services, as well as industry trends and regulations, to provide expert advice to customers.
  • Perform daily banking operations, including balancing cash drawers, processing transactions, and maintaining accurate records.
  • Participate in ongoing training and development to enhance skills and knowledge in banking and customer service.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum one year of retail experience, preferably in a banking or customer service role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Proficient in Microsoft Office programs and other banking software.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
Working Environment

This is a full-time position that requires schedule flexibility to work evenings and weekends as needed. The position requires up to 20% travel.

Equal Opportunity Employer

United Community Bank is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.


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