Client Support Specialist
3 days ago
About Balance Platforms, LLC
Company OverviewWe are a full-service claims administration provider, offering estimates, advisory, and technology services for contractors.
Job DescriptionWe seek an entry-level Sales Team Associate to support our Sales Team and act as a primary point of contact for our clients. Based in Indianapolis, IN, this role involves managing client interactions, both inbound and outbound, to ensure smooth file progression and customer satisfaction.
Key responsibilities:
- Manage client communications, provide file updates, and address concerns before escalating as necessary.
- Collect documentation critical to project progression by making outbound calls to clients.
- Support the Sales Team by screening calls and completing essential tasks.
Requirements:
- Excellent communication skills, attention to detail, and ability to manage customer interactions effectively.
- Familiarity with HubSpot and Microsoft Office Suite is a plus.
- Career growth potential in roles such as account management, estimating, or supplementing.
Estimated salary: $50,000 - $65,000 per year. Career development opportunities available.
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