Network Operations Project Manager

2 days ago


Chapel Hill, North Carolina, United States Brighton Health Plan Solutions Full time
About the Role

Brighton Health Plan Solutions is seeking a seasoned Network Operations Project Manager to oversee complex, cross-functional programs involving external vendors and multiple business areas.

This role requires managing high-risk projects with significant legal and financial impact on the company. The ideal candidate will have hands-on experience managing large, intricate Healthcare Insurance projects across various domains.

Key Responsibilities
  • Apply comprehensive knowledge of corporate initiatives, Project Management Life Cycle, and delivery process for organization-wide goal and timeline adherence.
  • Assist in executing/delivering projects within designated program(s) and domain/corporate initiative.
  • Manage all project aspects including risk, process improvement, operational and tech implementation to meet Senior Management's priorities.
  • Employ communication skills for persuasion, cooperation, presentations, consensus-building, and conflict resolution.
  • Demonstrate excellent written skills for internal/external reports and presentations to Senior Leadership committees.
  • Manage full project life cycle for complex, strategic initiatives and client implementations.
  • Collaborate with workstream Leads and Business/IT leadership to capture and implement requirements.
  • Support Delivery Team in identifying solutions for user areas and ensuring seamless integration.
  • Oversee resources, mitigate risks, and facilitate coordination between internal/external teams.
  • Assist in Operational Readiness for new systems and processes adoption.
  • Provide regular updates to Leadership, sponsors, and stakeholders on project status and delays.
Essential Qualifications
  • Bachelor's degree in Computer Science, Business, Engineering, or equivalent work experience required.
  • 4+ years of project management experience, preferably 2+ years in Healthcare Insurance, focusing on planning, development, implementation, and maintenance of processes and systems.
  • Experience in Program Management and concurrent execution of related development projects, particularly in systems development, with knowledge of Systems Development Lifecycle and Project Management Lifecycle.
  • Strong teamwork, interpersonal, and communication skills across all levels.
  • Excellent oral and written communication, with the ability to present technical information effectively.
  • Solid management, business planning, and development skills.
  • Exceptional program and project management skills, including resource allocation.
  • Analytical, problem-solving, and conceptual abilities.
  • Proficient in Microsoft Suite tools such as MS Project, PowerPoint, Excel, and Word.
  • Project Management certificate (PMP) from PMI is a plus.
About Brighton Health Plan Solutions

At Brighton Health Plan Solutions, our people are committed to the improvement of how healthcare is accessed and delivered.

We are a diverse and welcoming culture focused on encouragement, respect, and increasing diversity, inclusion, and a sense of belonging at every level.

We partner with self-insured employers, Taft-Hartley Trusts, health systems, providers, and other TPAs to solve the problems facing today's healthcare with our flexible and cutting-edge third-party administration services.

Our unique perspective stems from decades of health plan management expertise, our proprietary provider networks, and innovative technology platform.

We unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes, and achieve their healthcare goals and objectives.

Together with our trusted partners, we are transforming the health plan experience with the promise of turning today's challenges into tomorrow's solutions.

Come be a part of the Brightest Ideas in HealthcareTM.


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