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Deli Operations Manager

2 months ago

Chapel Hill, North Carolina, United States Lowes Foods Full time
About the Role

We are seeking a highly skilled and experienced Deli Operations Manager to join our team at Lowes Foods. As a Deli Operations Manager, you will be responsible for overseeing the daily operations of the deli department, ensuring that our guests receive exceptional service and that our products meet the highest standards of quality.

Key Responsibilities
  • Guest Service: Ensure that our guests receive polite, friendly service from the deli department staff, providing a positive and welcoming experience.
  • Sales and Profitability: Achieve budgeted sales, shrink, and profits for the deli department, driving business growth and revenue.
  • Inventory Management: Maintain desired levels of inventory and supplies, ensuring that our products are always available and of the highest quality.
  • Department Operations: Operate the department according to merchandising and operational guidelines and programs, ensuring that our standards are met and exceeded.
  • Quality Control: Ensure that the quality of product for sale meets Lowes Foods standards, maintaining the highest levels of quality and safety.
  • Team Leadership: Provide guidance, orientation, training, and feedback to ensure deli department hosts achieve satisfactory performance standards, developing and growing our team members.
  • Administrative Tasks: Perform product preparation, receiving, ordering, stocking, and guest service as necessary to achieve standards, as well as maintain department's labor budget and scheduling standards.
  • Communication: Perform PA announcements and communicate effectively with the Store Manager and Merchandiser, ensuring seamless communication and collaboration.
Requirements
  • Personality: Friendly, outgoing personality with excellent communication and interpersonal skills.
  • Teamwork: Ability to work well with others, building strong relationships with colleagues and guests.
  • Physical Demands: Ability to lift 25 lbs. consistently and 50 lbs. occasionally, as well as bend, kneel, and stand for extended periods of time.
  • Technical Skills: Ability to read and understand information and direction, as well as knowledge of deli operations and supervisory skills.
  • Education: High school diploma or equivalent required.