Housing Specialist
10 hours ago
We are seeking a highly skilled and detail-oriented Housing Specialist to join our team at Foothills Regional Housing. As a key member of our Voucher Team, you will be responsible for administering the Section 8 Housing Choice Voucher Program in accordance with federal, state, and local regulations.
Key Responsibilities- Prepare and distribute monthly recertification letters and packets to tenants and landlords.
- Provide back-up support for the Receptionist as needed.
- Assemble and maintain accurate participant files, ensuring compliance with FRH and HUD policies.
- Assist with maintaining and updating archive files as required.
- Prepare reports and meet deadlines in a timely manner.
- Enter participant household and income information into the database accurately and efficiently.
- Determine the need for interim rent changes and complete all necessary processing procedures.
- Negotiate rent amounts with owners as needed or when the inspector is unavailable.
- Conduct leasing of families and initiate contracts between owners and the housing authority.
- Verify lease execution between landlords and tenants.
- Process landlord payments in a timely and efficient manner.
- Maintain a working knowledge of program requirements and HUD rules for effective program maintenance.
- Prepare and accurately post monthly housing assistance payments to landlords.
- Monitor billing of housing assistance payments and other fees to and from other public housing agencies for portability participants.
- Terminate rental assistance to families when necessary, following program rules and regulations.
- Act as a mediator in disputes between families and landlords.
- Investigate general complaints from tenants, landlords, and the general public.
- Maintain a working knowledge of area resources and establish contact with other human services delivery agencies.
- Communicate effectively with attorneys and pursue collection of monies owed by participants or terminated families.
- Prepare and present briefing materials to new program participants in a classroom setting as needed.
- Follow all applicable regulations, policies, and procedures, including those of FRH, HUD, and other relevant agencies.
- Treat people with respect and work with integrity and professional ethics, upholding the agency's values and mission.
- Represent the agency in a positive, professional, and ethical manner at all times.
- Maintain the utmost confidentiality of all applicant and tenant information.
- Be a team player and act in the best interest of FRH.
- Use a time management system and other organizational tools to organize tasks and manage time effectively.
- Adapt well to change in the work environment and respond calmly and professionally to emergency situations.
- Maintain a clean and organized workspace, ensuring that no sensitive information is visible to office visitors or left on the desk after work hours.
- Work independently in a shared work environment.
- Minimal out-of-town travel may be required for training seminars.
- Minimal evening or weekend work time is required.
- Requires a high school diploma or equivalent and two years of minimum experience in the Housing Choice Voucher Program.
- Requires strong skills in organization, time management, initiative, and attention to detail.
- Requires excellent written and verbal communication and organizational skills, as well as the ability to exercise independent judgment and work with limited supervision.
- Proficient in Microsoft Windows and must have or acquire a working knowledge of FRH tenant software (HMS Windows) within three months of hire.
- Requires a valid Colorado Driver's License and the ability to be insured at standard rates.
- Criminal background checks are required.
$27.40 to $30.00 per hour
Benefits- Employer pays 100% premium of medical, dental, vision, short-term and long-term disability, and life insurance.
- Vacation and Sick time.
- 12 Paid Holidays.
- Retirement plan, employer matches up to 10% of retirement contributions.
- Physical Demands: The position is in an office setting, requiring the ability to move boxes or items weighing a maximum of 20 pounds, position oneself to maintain files in filing cabinets, operate personal computers and office equipment, observe documents and record and interpret information, communicate information and ideas so others will understand.
- Work Environment: Works in a clean, comfortable environment in the office.
- Equipment Used: Frequently uses standard office equipment, including personal computers, scanners, calculators, printers, telephones, fax, and copy machines.
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