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Retail Sales Associate

2 months ago

Deer Park, Texas, United States Stratco Pty Ltd Full time

About Stratco

Stratco Pty Ltd is a leading Australian company with over 70 years of experience in the building and home renovation markets. We offer a wide range of quality building and home improvement products, and our state-of-the-art manufacturing facilities are located throughout the country.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our retail team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining store stock levels, and participating in regular training sessions to stay up-to-date with our products and systems.

Key Responsibilities

  • Face-to-face and telephone customer service and sales
  • Maintaining store stock levels
  • Participation in training and personal development sessions
  • General housekeeping activities
  • Adherence to Stratco safety and other policies

Requirements

  • A passion for delivering outstanding customer service
  • Excellent communication skills
  • Proven ability to provide solutions and drive sales
  • An eye for detail while working in a fast-paced environment
  • Organized and self-disciplined
  • Confident decision-making
  • A commitment to excellence and self-development
  • Willingness to work Saturdays

About the Role

In this role, you will be expected to find out the needs of the customer and present them with a suitable solution. You will need to have a thorough understanding of our products and services and be willing to participate in regular training to ensure your knowledge is up-to-date.

What We Offer

At Stratco, we offer a fresh new way of providing home improvement solutions to our customers. If you have a passion for customer service, a desire to help people achieve their home improvement goals, and can provide great leadership and motivation to our team, then you are the right person for this role.