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Sales Associate

4 weeks ago

Bay Shore, New York, United States Forever 21 Full time
Overview

Forever 21 is a leading global fast fashion retailer with a strong presence in the US market. Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity, and Accessibility.

Responsibilities
  • Provide exceptional customer service by creating a welcoming environment and responding promptly to customer inquiries.
  • Proactively seek opportunities to deliver a great customer experience and engage with customers to understand their needs.
  • Assist in the location, availability, and selection of merchandise, and use basic selling techniques to engage with customers.
  • Process sales transactions, maintain proper accountability at registers, and process merchandise returns and exchanges courteously and under company guidelines.
  • Speak positively about the brand, customers, and team members, and demonstrate initiative, teamwork, and ownership in every interaction.
  • Maintain the visual standards for the selling floor, fitting rooms, visual displays, and presentations, and assist in daily store recovery.
  • Adhere to company policies, procedures, and loss prevention practices, and share feedback and ideas with management to improve processes.
Qualifications
  • Must be at least 16 years of age.
  • Minimum of one year of retail sales experience and previous cash handling experience is preferred.
  • Must be energetic and charismatic, with strong communication, organizational, and time management skills.
  • Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.
  • Must be able to complete sales transactions in the POS register system.
  • Must be available to work a flexible schedule to meet the needs of the business, which may include the closing shift, weekends, and holidays.
  • Must be able to spend up to 100% of working time standing and walking, and lift and carry up to 50 lbs.
Benefits

As a valued member of our retail workforce, you will unlock key benefits to grow your career with us, including competitive staff discounts across all Sparc brands, career advancement opportunities, a flexible schedule, and Forever 21 Ignite: Education Benefit in partnership with to obtain an Associate's Degree with an exclusive College Scholarship from Forever 21.

Additional information regarding the benefits for this position can be found at https://www.forever21.com.

Requirements & EEO Statement

The salary for this position is $16.00/hourly. Pay is based on several factors, including but not limited to position offered and work experience. Forever 21, and its affiliated brands, offers a benefits package, including 401(k) plan, overtime pay, flexible work schedule, and a generous employee discount program (all benefits are based on eligibility).

SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship, and any other characteristic protected by law (Protected Characteristics).