Heavy Equipment Parts Sales and Service Representative
6 days ago
We are seeking a skilled Parts Sales and Service Representative to join our team at 1 Resource Group. This dynamic role involves working directly with valued clients and ensuring high-quality customer service is delivered at all times.
The successful candidate will have exceptional communication skills and a passion for providing the best customer service possible.
Key Responsibilities- Generate sales to customers for generator parts, service, rentals, and rebuilds on all generator makes and models.
- Quote services in the field and work with all customer relations.
- Develop new customers in assigned territory while maintaining current accounts.
- Attend and work industry tradeshows and conferences to strengthen the company brand and develop customer relationships.
- Create and implement strategies for generator service and rental growth.
- Work closely with the clients sales rep to develop a relationship with their customers to gain service opportunities.
- Provide a detailed call report to the Service Manager weekly to discuss customer concerns and demands in the field.
- Maintain and submit accurate and timely expense reports.
Requirements
- 2+ years of experience in a customer service role, preferably in the construction industry.
- High school diploma or equivalent required, college degree preferred.
- Excellent verbal and written communication skills.
- Exceptional organizational skills and the ability to multitask.
- Strong problem-solving skills and attention to detail.
- Proficiency in Microsoft Office, particularly in Excel and Outlook.
- Ability to work independently and as a team player in a fast-paced environment.
- Must be able to pass a MVR (insurable of company vehicle insurance).
Benefits
Medical, Dental, Vision, 401K, company truck.
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