Parts Sales and Service Representative

2 weeks ago


Nokomis, United States 1 Resource Group Full time
Job Opportunity

We are seeking a skilled Parts Sales and Service Representative to join our team at 1 Resource Group. This dynamic role involves working directly with valued clients and ensuring high-quality customer service is delivered at all times.

The successful candidate will have exceptional communication skills and a passion for providing the best customer service possible. As a key player in the growth of our company, you will be responsible for generating sales to customers for generator parts, service, rentals, and rebuilds on all generator makes and models.

Responsibilities:

  • Generate sales to customers for generator parts, service, rentals, and rebuilds on all generator makes and models.
  • Quote services in the field and work with all customer relations.
  • Develop new customers in assigned territory while maintaining current accounts.
  • Attend and work industry tradeshows and conferences to strengthen the company brand and develop customer relationships.
  • Create and implement strategies for generator service and rental growth.
  • Work closely with the clients sales rep to develop a relationship with their customers to gain service opportunities.
  • Provide a detailed call report to the Service Manager weekly to discuss customer concerns and demands in the field.
  • Maintain and submit accurate and timely expense reports.

Requirements:

  • 2+ years of experience in a customer service role, preferably in the construction industry.
  • High school diploma or equivalent required, college degree preferred.
  • Excellent verbal and written communication skills.
  • Exceptional organizational skills and the ability to multitask.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in Microsoft Office, particularly in Excel and Outlook.
  • Ability to work independently and as a team player in a fast-paced environment.
  • Must be able to pass a MVR (insurable of company vehicle insurance).

Benefits:

Medical, Dental, Vision, 401K, company truck.



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