Business Operations Manager

4 days ago

Austin, Texas, United States PayPal Full time
Job Title: Manager, Business Operations

About the Role:
We are seeking a highly skilled Manager, Business Operations to join our team at PayPal. As a key member of our Business Operations team, you will play a critical role in driving predictable, streamlined operations, efficiencies, and elevating employee engagement with sustainable consistency across the organization.

Your Key Responsibilities:
  • Drive accountability and process improvement with the Technology Hiring Ramp, WFP Principles, and Hiring practices.
  • Drive and manage the technology budget management process.
  • Help to coordinate all operating cadences for OCTO.
  • Coordinate with the partners external to Technology such as HR, Finance, and Talent Management.
  • Help to coordinate executive presentations.
  • Help to coordinate Technology OKR and KPI reporting.
  • Help to coordinate employee engagement initiatives.
  • Establish and maintain cross-functional partnerships throughout Technology and Business teams to drive results.
What We're Looking For:
  • A successful candidate should bring at least 7+ years of experience within an operational, planning, or project management role.
  • Candidates should be able to quickly make sense of, combine, and organize information into meaningful patterns.
  • Experience with workforce planning and management is preferred.
  • A strong financial background is required (budgeting, forecasting, planning).
  • Candidates should be comfortable with ambiguity and confident in putting robust processes in place.
  • Candidates should be comfortable driving cross-functional alignment amongst all leadership levels.
  • Ability to manage multiple projects or workstreams at the same time is required.
  • Ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Skilled in Microsoft PowerPoint and creating high-quality, Executive-level presentations.
  • Ability to deliver a high volume of Executive-level presentations in short periods of time is required.
  • Ability to manage a high volume of fast-paced and quickly changing details and requests from dozens of Leaders.
Additional Information:

Subsidiary: PayPal

Travel Percent: 0

Bachelors Degree or Equivalent

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance, and more. To learn more about our benefits, please visit

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

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