System Engineer

4 weeks ago


Charlotte, North Carolina, United States Bank of America Full time

Job Title: System Engineer

Job Summary:

The System Engineer will provide engineering services to support the evolution of the Event Management and AIOps Platforms. This role will work closely with cross-functional teams to design, develop, and deploy software solutions that meet business requirements.

Key Responsibilities:

  • Develop and implement software solutions to address manual and repeatable work or inefficient processes
  • Design, implement, and operate software tools and processes for end-to-end monitoring and event management
  • Support efforts to design, integrate, and implement monitoring and event management solutions for core infrastructure, cloud infrastructure, applications, performance monitoring, and synthetic monitoring
  • Resolve complex technical issues and drive innovation that improves system availability, resiliency, and performance

Requirements:

  • Minimum 5+ years of experience in IBM Netcool Operations Insight & AIOPS platforms
  • Strong experience in deploying and engineering solutions in the Netcool Omnibus, Netcool Impact, Webgui, Cognos, in high availability environments
  • Strong experience in developing Netcool Impact custom policies and Omnibus Object server triggers
  • Strong hands-on experience with EIF, MTtrapd, MessageBus, Webhook probes along with custom probe rules
  • Strong understanding and working experience with OpenShift and Kubernetes environments

Preferred Skills:

  • Bachelor's degree in engineering, computer science, related field, and/or technical training
  • Self-starter, self-directed, and shows initiative
  • Focused on execution, delivery, and commitment to dates
  • Skills in scripting desired; Python, Ansible, Shell, JavaScript
  • Familiarity with the Software Development Life Cycle (SDLC) process and Agile Project delivery


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