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Chief Technician for Blood Product Management

2 months ago

Durham, North Carolina, United States American Red Cross Full time

WHY JOIN OUR TEAM?

The American Red Cross stands as a leading humanitarian organization, committed to aiding individuals in need across the United States and globally. By becoming part of our team, you will contribute directly to a significant mission, playing a vital role in saving lives daily. If you are passionate about making a difference, we invite you to explore this rewarding career opportunity.

Work Where Your Career Matters.

We are dedicated to fostering a diverse workforce and delivering our services in a culturally sensitive manner that reflects the communities we serve. Our work environment promotes collaboration, respect, and inclusivity, focusing on building allyship and a culture of belonging that empowers every team member. Join us to learn, grow, and thrive while sharing your commitment to making a positive impact.

The Red Cross encourages various cultural and community resource groups for employees and volunteers. These networks, including the Ability Network, Asian American & Pacific Islander Resource Group, Latino Resource Group, Red Cross PRIDE, Umoja African American Resource Group, Veterans+ Resource Group, and Women's Resource Group, provide essential connections, mentoring, and a platform for important concerns and perspectives.

KEY RESPONSIBILITIES:

  • Oversee the receipt, processing, packaging, and distribution of blood products and samples for hospital orders.
  • Prioritize orders based on urgency, ensuring the careful selection and packaging of life-saving blood products with appropriate temperature control for safe transport.
  • Maintain effective communication with hospital clients, volunteers, and vendors, while ensuring accurate product records for traceability.
  • Provide support, training, and leadership guidance to volunteers, and assume operational supervisory duties as required.
  • Implement sound inventory management practices throughout the manufacturing and shipping processes, prioritizing workloads to meet production and customer needs.
  • Conduct data entry related to manufacturing, labeling, storage, ordering, and shipping, ensuring accurate physical and electronic records.
  • Analyze visual inspections and information from other departments to meet time-sensitive requirements and quality standards.
  • Identify and isolate products or samples that do not meet quality standards, managing the disposition of non-compliant items.
  • May be required to make hospital deliveries as assigned.
  • Participate in staff training and assume supervisory responsibilities when designated by a supervisor. On-call duties may be necessary.

WORK SCHEDULE: Monday to Friday, 2nd shift (3 PM - 11:30 PM)

COMPENSATION: Competitive salary plus shift differential.

QUALIFICATIONS:

  • High School diploma or equivalent.
  • A minimum of four years' experience in a regulatory, distribution, or manufacturing environment is required, or an equivalent combination of education and experience.
  • Strong computer skills, attention to detail, accurate documentation, and effective decision-making abilities.
  • A valid driver's license may be required.

BENEFITS:

We prioritize your well-being while you care for others. As a mission-driven organization, we recognize that our team needs robust support to excel in their roles. Our comprehensive benefits package helps you balance work and home life, offering incredible opportunities for growth at the American Red Cross.

  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • Paid Time Off and Holidays
  • 401K with a 4% match
  • Paid Family Leave
  • Employee Assistance Programs
  • Disability Insurance: Short and Long Term
  • Service Awards and Recognition