Bar Management Specialist

6 days ago


Saint Petersburg, United States Topgolf Full time
Job Summary

We are seeking a highly skilled and experienced Hospitality Manager to lead our bar team at Topgolf. As a key member of our operations team, you will be responsible for ensuring exceptional service standards and driving business growth.

Key Responsibilities
  • Team Leadership: Lead and manage a team of bar staff, providing guidance, training, and performance evaluations to ensure they meet our high service standards.
  • Operational Excellence: Develop and implement operational strategies to enhance bar efficiency, guest satisfaction, and revenue growth.
  • Inventory Management: Monitor and maintain appropriate levels of bar inventory, including beverages, supplies, and equipment, to ensure optimal stock levels and minimize waste.
  • Vendor Collaboration: Collaborate with vendors and suppliers to ensure timely deliveries and cost-effective procurement of goods and services.
  • Bar Maintenance: Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety regulations and maintaining a safe and welcoming environment for guests.
  • Guest Experience: Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally to ensure exceptional guest satisfaction.
  • Policy Enforcement: Implement and enforce company policies and procedures to uphold service standards and maintain a positive work environment.
  • Interdepartmental Collaboration: Collaborate with other departments to coordinate events, promotions, and special bar-related activities to drive business growth and enhance the guest experience.
Critical Skills and Experience Requirements
  • Leadership Experience: Prior experience in bar management or a related hospitality role, with a proven track record of leading high-performing teams.
  • Strong Communication Skills: Excellent communication and interpersonal abilities, with the ability to effectively communicate with guests, staff, and vendors.
  • Operational Knowledge: Thorough understanding of beverage operations, inventory management, and point-of-sale systems.
  • Adaptability: Ability to work in a fast-paced environment and adapt to changing demands and priorities.
  • Technical Skills: Proficiency in point-of-sale systems and basic computer applications.
  • Industry Knowledge: Knowledge of industry regulations and safety standards, with a commitment to maintaining a safe and compliant work environment.

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